New Patient Offer

New Patient Offer

Your Mouth Holds The Clues To Your Overall Health.

We Discover Them With You in 90 Minutes.

New Patient Holistic Dental Assessment (70% OFF)

We listen to what you care about and want for your teeth. Our comprehensive 90-Minute appointment is focused on you. What’s included:

1:1 Consultation with Dr. Dana or Dr. Matthew to Review Your Dental History, Concerns and Goals

Thorough Examination of Teeth, Gum & Soft Tissues

Oral Cancer Screening + Breathing and Airway Evaluation

Full-Mouth X-Rays with Extraoral and Intraoral Photographs

A Personalised Treatment Plan with Transparent Pricing (Obligation-Free)

Complimentary 30-Minute Follow-Up Consultation

100% Credited Towards Your First Treatment

FIXED PRICE. NO SURPRISES. 

$265

(Valued at $885)

47/200 OFFERS CLAIMED THIS MONTH

Claimable Item Numbers: 011, 022 & 037

What New Patients Say

We Create Confident Smiles

Anxious About the Dentist? We're Here to Support You.

Hartwell Dentist (3) (1)

At Hartwell Dentistry, we understand dental visits can be overwhelming, especially if it has been awhile since your last visit or have had previous negative experiences.

That is why we created the
New Patient Holistic Dental Health Assessment: a no-pressure first visit designed to help you feel calm, understood and in control from the very beginning.

How We Help Anxious Patients:

1:1 Conversation with Your Dentist

Before any checks begin, you’ll have a relaxed, supportive chat with Dr Dana or Dr Matthew to share your fears, preferences and expectations.

We explain everything clearly before moving forward. You decide if and when to proceed. No surprises. No pressure.

Our clinic is designed to help you feel relaxed and at ease. We also offer:

Meet Your Dentists

Both With Over 30 Years Experience

Dr Dana Horng

Dr Dana is known for her calm and thoughtful approach, She has helped even the most anxious patients feel comfortable and supported. She specialises in holistic care, implants, gum health and airway-focused dentistry.

Dr Matthew Fleming

Dr Matthew brings his deep expertise in restorative dentistry, root canal treatment and advanced smile rehabilitation. His patients trust his steady hand, clear communications and deep commitment to quality care.

Learn more about Dr Dana and Dr Matthew here.

Get the Care You Need, When You Need It

A healthy smile should not come with financial stress.

At Hartwell Dentistry, we work with you to determine the best plan to suit your budget & goals. 

We accept all health funds, make on-the-spot insurance claims and offer flexible payment plans

FAQs

Why doesn't the new patient exam include a clean like other dental clinics?

At Hartwell Dentistry, we do not believe in rushing into treatments. Every smile is different. A 6-month clean is very different from one after years without care.

That is why your first appointment is all about you. We carefully assess your oral health, listen to your concerns and understand your goals.

Only then can we create a personalised care plan and recommend the right best steps, based on what you actually need and not what’s bundled in to a one-size-fits-all offer.

Yes! If you decide to move forward with treatment, we apply the full $265 from your Holistic Dental Health Assessment as a one-time credit towards your first treatment. 

To help you get the most out of your private health insurance, we do not process this assessment through your health fund. That way, you can save your dental rebate for future visits and get the most from your insurance benefits. 

After your personalised appointment, we provide a clear explanation of your oral health, present your full plan (including costs and timelines), and let you decide how you would like to move forward. 

If you need any additional help or more information, you can book a complimentary 30-minute follow-up with us. 

We specialise in helping nervous patients. We will explain every step before starting, go at your own pace and use gentle tools designed to reduce discomfort. 

We also offer noise-cancelling headphones, music, movies and optional sedation to help you feel comfortable. 

Many of our patients say it’s the first time they’ve felt calm at the dentist. 

We offer flexible payment plans through a third-party payment provider for treatments over $1,500, starting from as low as $200 per month. Our team will walk you through all the details after your assessment, so you know what’s possible before starting any treatment. 

If your policy includes dental extras, you will be able to claim this assessment. Your exact rebate will depend on your health fund and the level of extras cover you have.

To make things simple, we offer on-the-spot claiming with all major health funds at the time of your appointment. Claimable item numbers: 011, 022, 037

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